A routine texture or flow problem can often begin with a reversible model-specific check. Electrical exposure, damaged moving parts, and abnormal safety behavior cannot. Switch off, unplug when it is safe to do so, and use the manufacturer or qualified service route for any of the conditions below.
- Smoke, sparks, electrical odor, damaged wiring, or a plug or cord that became wet
- Liquid entering the motor base, controls, electrical connection, or another powered area
- A cracked basket, screen, bowl, housing, lock, auger, gear, or other load-bearing part
- Persistent grinding, severe vibration, abnormal heat, or a safety interlock that will not engage
Never defeat an interlock, reach into a powered feed path, force a pusher, pry a packed chamber, or borrow a reverse sequence from another model.